Sub-Processor List
Last Updated: 29th July 2025
In accordance with the EuroVOX Data Processing Agreement, the European Broadcasting Union (EBU) maintains this list of approved sub-processors engaged to deliver components of the EuroVOX service.
Members will be notified of material changes to this list in advance, in accordance with the DPA.
| Sub-Processor | Service(s) Provided | Data Categories Processed | Data Location | Compliance | Privacy Policy |
|---|---|---|---|---|---|
| AWS (Amazon Web Services) | Infrastructure as a service (IaaS) | Media content, logs, backups, audio recordings, transcription data, text data for translations, text data for voice synthesis | Dublin, Ireland | Compliance programmes | Privacy |
| Stripe | Payment processing | Payment information | Dublin, Ireland | Security | Privacy |
| Transcription, translation, voice synthesis, storage | Audio recordings, transcription data, text data for translations, text data for voice synthesis | Global (with EU options) | Compliance offerings | Privacy | |
| Microsoft | Transcription, translation, voice synthesis, storage | Audio recordings, documents (for document translations), transcription data, text data for translations, text data for voice synthesis | Various EEA | Azure compliance | Privacy |
| DeepL | Translation | Text data for translations, translation glossaries | Various EEA | Trust portal | Privacy |
| Speechmatics | Transcription | Audio recordings, transcription data, custom dictionaries | Various EEA | Trust portal | Privacy |
| OpenAI | Transcription | Audio recordings, transcription data, custom dictionaries | Global | Trust portal | EU Privacy Policy |
| Deepgram | Transcription | Audio recordings, transcription data | TBC | Privacy & compliance | — |
| Groq | Transcription | Audio recordings, transcription data | Global (with EU options) | Trust portal | Privacy |
| ModernMT | Translation | Text data for translations | Italy (TBC) | — | Privacy |
| Recapp | Transcription | Audio recordings, transcription data | Visp, Switzerland | — | Privacy |
| Textshuttle (Supertext) | Translation | Text data for translations | Various EEA (TBC) | ISO certificates | — |
| ElevenLabs | Voice synthesis, cloning | Audio recordings for voice cloning | Global | Compliance portal | Privacy |
| Sentry | Log and error analysis | Application logs, error details, metadata (including User ID, email, IP address, browser details, operating system, geographical information) | Global (with EU options) | GDPR, SOC 2, ISO 27001 | Privacy |
| UpDown.io | Uptime and performance monitoring | Application response codes | France | GDPR | Privacy |
| MongoDB Atlas | Cloud database hosting | Application data, metadata (including User ID, username, email) | Ireland (designated AWS location) | Trust centre | Privacy |
| OpenRouter | AI model router | Audio recordings, transcription data, text data for translations, translation glossaries | Dependent on model used | — | — |